To leave messages that get returned (and get results!) try to avoid these three common mistakes.
Are You a Rambler?
You know you are a rambler if you cover every conceivable detail when leaving messages . You leave nothing out. You repeat yourself several times just to make sure. If you get cut off, you call back and leave your message again in case something got lost.
Keep messages brief and to the point. Organize your thoughts before speaking by making notes. Voicemail should only be used to ask specific questions or relay timely information. If you have a lot to say, save it for email or a letter.
Are You an Auctioneer?
When leaving messages, you talk fast and drink coffee. You never know when one of these voicemail things is going to cut you off. Time is money. You keep it moving, especially when leaving your name and number.
Listen back to your messages before sending. If they are too fast, re-record. Spell your name and speak your number slowly. And for heaven's sake, cut back on the caffeine!
Are You a Riddler?
When leaving messages do you keep 'em guessing? Your name? Who needs it. They should recognize your voice. Your area code? They don't need that either! Your message? Uh, what message?
From The VoiceCoach Newsletter by Susan Berkley. Reprinted with permission. Copyright 2010. All Rights reserved.
Leave your name and number twice, once at the beginning and once at the end of the message. Speak slowly and spell your name. A sloppy message reflects poorly on you and your company. Take the time to re-record voice mail messages that are less than effective.
Susan Berkley is the author of Speak To Influence:How To Unlock The Hidden Power of Your Voice. available from your favorite bookseller. For a free subscription to The Voice Coach Newsletter visit www.speaktoinfluence.com.
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