Jill and Sharon (not their real names) worked on the same projects in close proximity to each other in a relatively small office. Their work was very pressured with one tight deadline to meet after another. Small wonder that the two of them were continually treading on each others toes [...]

Some years, ago, I retold an interesting workplace story as related in a book by Barbara Garson.

A clerk in a large insurance company happened to spot a glaring discrepancy in a form she was typing. In a certain store owner’s policy, two figures had been transposed through a simple error. The result was the [...]