When you’re getting terrible customer service, opines veteran entrepreneur and columnist Norm Brodsky, don’t be so quick to blame the company official you happen to be dealing with at the time.
In many cases, he says, the poor guy’s employer is the one at fault, and he tells an interesting story - against himself [...]

I’ve written at length on several occasions about the dangers of gossip, and it’s interesting to note that in at least one part of the world gossip is now actually illegal!
After malicious gossip led to murder and several wrongful arrests in a small town in Colombia, local officials decided they had enough. The town’s [...]