We all know it, or we should know it. An apology can be the first step to better understanding in a damaged relationship.
When you apologize, you are saying that you share values with the offended party regarding appropriate behavior towards each other. You are saying that you regret that you didn’t conduct yourself according to [...]

This little story is by way of continuation of my previous post. It’s also very relevant to another recent post: Are We Listening to Our Children?
At school, little Johnnie loves to do one thing more than anything else. He loves writing on the blackboard. Everybody knows it: his teacher, his fellow pupils, and the [...]