Let’s say you’re the manager in some workplace and I’m one of your workers. Some petty pilfering has been going on and you set about cross-examining all the employees. They all look you straight in the eye when you talk to them.
Except me. Does that mean that I’m the culprit?
Now let’s say you conclude [...]
Archive for June, 2008
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- Dealing With Coworkers Who Are Lousy Communicators
- Hey, Mr Public Speaker! When Will You Get to the Point?
- Charismatic Leaders Are Not Necessarily the Most Competent
- Disagreements At Work Need Not Lead to Conflict
- How Body Language Can Trigger Empathy
- Beware the Blank Stare: Signs Your Message Isn’t Getting Through
- How Corporate Internal Communicators Can Impact Customer Relations
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- Body Language Myths: The Plain Truth About Eye Contact
- Ten Basic Rules For Good Conversations
- If You're Always Right... Well, Try This Powerful Remedy!
- Reading Body Language: Use Your Expertise For Noble, Not Selfish, Ends
- Self-control in the Face of Provocation: A Mother-in-Law Tale With a Difference
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