When the phone rang at the local drug store, the pharmacist was shaken to hear the booming voice of a very angry doctor on the line.
The doctor demanded to know why the pharmacist had dispensed medication to his patient completely different to what he had prescribed. Just how careless can a human being get, all [...]
Archive for July, 2008
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- Charismatic Leaders Are Not Necessarily the Most Competent
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- How Body Language Can Trigger Empathy
- Beware the Blank Stare: Signs Your Message Isn’t Getting Through
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