As one who appreciates the infinite value of good health, I don’t believe whoever invented Coca-Cola did a favor to the human race. But I take my proverbial hat off to the Coke employee in this little anecdote related and commented upon by Angela Sinickas of Sinickas Communications, Inc.
A woman tried to buy a Coke from a [...]

My colleague Kare Anderson of the Say It Better Center  (I’m not sure that “colleague” is the appropriate term – she is a communication expert, whereas I don’t profess to be), can always be relied upon to…well, say it better.  And teaching others to follow her example is basically her professional mission.
We’ve all been in situations where an interaction with [...]