A few years ago,  consultant Larry Liberty wrote a book called  The Maturity Factor: Solving the Mystery of Great Leadership.  The book stresses that the emotional and psychological maturity of a leader is more important than where they were educated, who they know, or what prior experiences they have.  According to the author, 80% [...]

Over the years, we have written and published a wealth of material on our site and our blog on a very special  emotion that serves as a key facilitator in all effective interpersonal relationships – namely, empathy?  What  do you usually think of when you read the word in print or hear the concept mentioned [...]