Every week I read numerous email newsletters published by a variety of business consultants, trainers, life coaches and other professionals working with human capital. I subscribed to most after visiting their websites and being promised weekly or monthly mailings replete with the very latest tips and cutting-edge strategies relevant to the writer’s particular field of [...]

It’s something that happens in the best of organizations. The boss drafts a report and asks a staff member to proofread it. The assistant brings the report back with a section marked and says, “I don’t understand what you mean here,” to which the boss replies, “Oh, that’s technical–it’ll be clear to the lawyers [...]