I am proud to announce that I have launched a new, enhanced and expanded edition of my popular e-book:  How to Build Relationships That Stick .   The enthusiastic reception the book has received during the couple of days it has been in the marketplace has been more than gratifying.  The new version contains many new [...]

We’ve all had the experience in one form or another.  Let’s say we arrive at work in the morning and as soon as we walk in the door our boss or a coworker says, or does, something or other that upsets us.  Or perhaps, before we set out we had a little tiff with our [...]