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When your boss is a bully
Leaders, by definition, are supposed to inspire and motivate. In much of today's corporate world, that's just not the reality. Many in management positions use their power to hurt, humiliate and take advantage of the defenceless. Learn
how to recognize if you are working for a bully and what you should be doing about it
Controlling anger when someone yells at you
Suppose someone walks into your office and without warning and for no reason as far as you're concerned) starts yelling at you.
How should you respond?
Conflict is inevitable. Combat is not!
It's so easy to confuse conflict with combat. Yet, there's a gigantic difference between these two concepts. Failure to understand this is why so many folks shy away from managing conflict at home, at work and in the community.
Learn how to exploit conflict's potential here.
Is technology killing quality conversation?
Do computers and other electronic texting devices detract from or reduce the frequency of regular face-time conversations? Are people using email and texting to the detriment of more personal oral conversation? Here are some conclusions from current research..
Can you make people listen?
People have to choose to listen to you: it's not something that can be forced. Leaders and those who want to influence others who want to make sure their message is received, should take these steps to make listening an easier choice.
10 worst communication blunders of the year
From his steady observation of major events, a communication consultant gives his pick of the top communication blunders made by high profile personalities in the USA in 2009.
Read, enjoy, and learn the lessons...
How to get the respect you deserve
If you think others aren't treating you with enough respect, you're in good company. Many believe that disrespectful behavior has increased dramatically over the last decade or two. What are the causes and implications, and more importantly, what can you do to help stem the tide?
Read the answers.
How to handle conflicts with the boss
No one enjoys conflict, especially with the boss. But when you have an honest difference of opinion, it is better to pay the price of discomfort than to bottle up the frustration of not doing what your conscience tells you is right.
Following these nine steps can turn these conflicts to your advantage.
Are you emotionally intelligent?
We all know people who have masses of academic qualifications yet somehow just don't get it right in the world of work.
They are clever, but socially inept. To succeed, you need to manage your own emotions, and also be aware of and sensitive to those of others.
A simple exercise will help test your preparedness for both tasks.
How to cultivate professional relationships
One of the most important skills you can develop to be successful in your professional life is to be successful in nurturing and growing relationships. Time spent on this activity will create lasting benefits for everyone to achieve your goals quickly.
Here are seven strategies to help ensure that you reach your goals quickly.
Become a better manager and more effective communicator - incorporate the latest technology solutions, such as active directory tools.
Put people at ease with your voice
If you're working in customer service, sales or other front line position, it's not what you say, but how you say it that counts. We all have our off days and personal problems that may affect how we're feeling when we arrive at work. But no one is impressed, to say the least, if when we speak we sound rude, depressed or angry. If you're in a bad mood,
you can take these steps to prevent it affecting the sound of your voice.
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