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COMMUNICATION
IN EVERYDAY LIFE
Assertiveness skills
Body language
Communicating with
your children

Conversation skills
Difficult People
Emotional Maturity
Enhancing your marriage
Family Life
Interpersonal relationships
Speaking skills
Writing skills

BUSINESS COMMUNICATION
Business ethics
Business etiquette
Business writing
Communication in
the workplace

Cross-cultural communication
Conflict resolution
Creative thinking
Crisis management
Customer relations
Effective meetings
Job-hunting skills
Management strategies
Marketing communication
Negotiating skills
Networking in business
Presentation skills
Team building
Technology and communication
Telephone marketing


Relationships that really stick!
The e-book that changed lives now available as an attractive paperback

Strong,warm relationships are
a major key to happiness. No tricks, no secrets! Just solid, time-proven advice for a happier life - for you and those near and dear to you!
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Buy it here or at your favorite online book store!


Open the Right Door to Get What You Want!

Try these people skills tips when iteracting with people you need to influence - and you'll never have the door slammed in your face!

by Karla Brandau, CSP

Influence!

Everybody wants more of it. People respect you when you have it.

Marvelous things occur when it is used properly. You get more of what you personally want or need. Teams and projects move forward and causes are advanced.

As with most wants and desires in life, the doors you open with influence depend on your people skills.

The oak door

Some people are like huge oak doors in an old English castle like you saw in Robin Hood, Prince of Thieves. They are solid, tough, a bit formidable and intimidating. They process information quickly and are interested in the bottom line.

To open their door, don't be superficial and forget the humor. Just present a bulleted list of conclusions. No background information - they will only get impatient. Expect an immediate decision.

The French door

Other people are like French doors. They have lots of windows that open to patios of fun.

To open their doors, present your needs with a little humor and give them options. Be patient as they take time to consider alternatives before making a decision.

Because they are not strong on follow-through, you may have to call them inside, shut the door and give them a deadline to make a decision.

The cabin door

I remember a cabin we rented that had a large, inviting knotty pine door. When you opened it, you walked into a warm room with a huge fireplace and a neat row of rockers in front of it.

Be warm with the cabin door person. They are slower paced - they "rock" on decisions.

Since they are concerned with the feelings of others, be prepared: your ideas will be passed around the entire "cabin" for full consensus.

The library door

As a child I used to make a weekly stop at the library on the way home from school. I'll never forget pushing that sophisticated, finely crafted door open and seeing all the volumes of information inside.

This is like our fourth type of person. They are complex. They thrive on details.

Present them with the whole story, not the cliff notes. Be sure to include the ISBN number and the publisher information.

Do not jump from subject to subject, but keep your flow of information linear. When you are finished, give them time to process and thoroughly analyze the information.

When the "book is due," assure them they are making the right decision.


Try these people skills tips and you'll never have a door slammed in your face.

Karla Brandau, CEO of Workplace Power Institute, is an expert in leadership, employee engagement and workplace productivity. She offers keynotes, workshops, and retreats to move your organization forward in the chaotic environment of the 21st Century. To bring Karla to your next meeting, call 770-923-0883 for a free consultation or to check the availability of dates. Go to www.WorkplacePowerInstitute.com for free articles and visit her blog at www.FromTheDeskofKarlaBrandau.com





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Recognize Behavioral Styles to Communicate Better

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