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COMMUNICATION IN EVERYDAY LIFE Assertiveness skills Body language Communicating with your children Conversation skills Difficult People Emotional Maturity Enhancing your marriage Family Life Interpersonal relationships Speaking skills Writing skills BUSINESS COMMUNICATION Business ethics Business etiquette Business writing Communication in the workplace Cross-cultural communication Conflict resolution Creative thinking Crisis management Customer relations Effective meetings Job-hunting skills Management strategies Marketing communication Negotiating skills Networking in business Presentation skills Team building Technology and communication Telephone marketing
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Socializing Successfully
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During the twenty-three years I spent in management, there were many occasions when I participated in social events with my employees. Likewise, I attended parties where my supervisors were present.
By participating in hundreds of receptions, dinners, celebrations,award ceremonies, fund raising campaign kickoffs and otherb out of the office happenings, I have learned which communication behaviors work and which ones backfire.
You will agree that, handled wisely, social time with employees can boost morale. Employees welcome chances to get to know the boss as a person, not just a manager.
During the frenetic work week, they encounter the boss as the source of discipline,assignments, occasional reprimands and, typically, very little personal chit chat. So it's refreshing to be around the supervisor when she showcases her humor, asks about your family and hobbies, and gives an unrestrained laugh.
However, both employees and bosses should be aware that the social scene does not erase the workplace lines of authority. Example: Because the boss likes your personality at a party does not mean you will get the next promotion, which depends instead on your professional skills.
Here are seven guidelines that every employer and employee should keep in mind for after-hours mingling:
The jokes you would tell your golf buddies could jeopardize your professional reputation if you share them with workplace colleagues, no matter how informal the setting. True, they might laugh out of courtesy, or maybe from discomfort. Yet you risk losing their respect. Play safe. Don't tell any joke that you wouldn't tell at an office staff meeting.
...other than a handshake greeting, unless you happen to go dancing with the group. Draping an arm around a colleague might prompt an eventual lawsuit, especially when you don't give that person an expected raise. And the employee who caresses the boss can create an image of fakery and pandering.
Every year, holiday parties, company picnics and similar outings become career graveyards for bosses and employees who want to become "the life of the party."
Sometimes we assume that two more drinks will help us talk more easily. That's a mistake. Two more drinks will encourage you to talk more--period. The impaired speaking and unsteady walk that follow those extra cocktails could brand you: "lush," "a drunk," "undisciplined," or something similar.
Along those lines, never mention that drinking is important to you. Stay away from "Nothing like a stiff drink at the end of the day to help a guy unwind." Whimsically, we slip into comments like that, such as "Thought that bartender would never bring our order." Although you are trying to inject a bit of levity into the conversation, the quips could backfire, categorizing you as a problem drinker.
Make sure you circulate among everyone present, not just the managerial group you feel most comfortable with. The person who talks with his or her clique and avoids everyone else nullifies the inclusive good will the event is intended to foster. Spend time with line employees as well as "the suits."
Demonstrate that you have an interesting,meaningful life away from the corporation. Nobody wants to hear your opinions about a five year plan, a drop in sales or the employee you had to fire.
As an old song advises, "talk happy talk, things that people like to hear." Stay well informed about major sporting events, releases of new movies, great places to vacation, new restaurants your friends have recommended, bestselling books and national events. Definitely, party goers want to talk about them, not corporate problems and plans.
Good listeners become our favorite people. We move away from motormouths who dominate conversations. Encourage others to talk, with comments like "very interesting," "tell me more," and "What happened next?"
When Stephen Covey wrote 7 Habits of Highly Effective People, he titled chapter five, "Seek first to understand, and then to be understood." Follow that advice, and you'll become the hit of the company's social outing.
If the occasion includes a meal, pay special attention to your table etiquette. You want to look like you belong at top-tier banquets. Illustrate that you have acquired polish and grace.
Need a refresher on manners and other public protocol? Then I suggest the book 5 Steps to Professional Presence, by Susan Bixler and Lisa Scherrer Dugan.
Bill Lampton, Ph.D., helps organizations strengthen their communication, motivation, customer service, and sales, through his speeches, seminars, and executive coaching. His prestigious client list includes the Ritz-Carlton Cancun, Celebrity Cruises, Duracell, Missouri Bar, and Gillette. Visit his Web site to contact him and to subscribe to his complimentary monthly E-mail newsletter: http://www.ChampionshipCommunication.com.
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Some Related Articles:
Three Surefire Steps to Stop Office Gossiping
Managing Politics at Work: Office Communication Etiquette
9 Questions to Ask Yourself before Heading to the Office Party
How to Make a Strong First Impression
Business Lunch Etiquette -- by Catherine Franz
Etiquette for Meeting People in Business
Sealing the Deal Over a Business Meal
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